Pay-Per-Use Terms and Conditions

Towing* (up to 10kms included)

*Additional fees are to be paid to the service provider for any towing distance over 10kms. A secondary unit being towed behind is not included in the fee but can be accommodated for an additional fee. Service providers supplying emergency roadside assistance and towing are independent contractors and are solely liable for their services. Wil-Tow Assist shall not have any responsibility or liability in connection with rendering of the service. Emergency roadside assistance my not be available in areas not regularly travelled, or in other “off road” areas not accessible by ordinary towing vehicles. Weather conditions, time of day, and availability of service may effect assistance responses. Other terms apply, Any vehicle with wheels is covered under the program as long as it has a G.V.M of no more than 3500kg.

Cancellation Policy

Your service request has now been confirmed with WIL-TOW. Upon confirming your service request a service fee applies. If you cancel your confirmed service request 100% of the service fee still applies as our service commences the moment an Operator is dispatched onroute to provide service.